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Our Privacy Policy – Your Personal Data is Safe

  • Privacy and Personal Data Protection Policy

    As Mercan Hotel, we attach great importance to the protection of the personal data of our guests and users who visit our website within the scope of the Law on the Protection of Personal Data numbered 6698 (“KVKK”).


    In this context, personal data transmitted to us or obtained automatically during booking, communication, information and service processes are used only for the purpose of providing relevant services, conducting booking operations, improving customer satisfaction, fulfilling legal obligations and providing promotion and information within the scope of commercial communication permits; they are not shared with third parties or transferred abroad without explicit consent.


    As Mercan Hotel, we take all the technical and administrative measures stipulated by the KVKK in the processes of processing, storage and protection of personal data; we ensure the security of data against the risk of illegal access or sharing.


    Our guests are the 11th of the KVKK. within the scope of the article regarding personal data; he has the right to find out whether the data has been processed, to request information if it has been processed, to find out the purpose of processing and whether they have been used in accordance with their purpose, to know the third parties to whom it has been transferred domestically or abroad, to request correction if it has been processed incompletely or incorrectly, to request deletion or destruction, to request notification to the third parties to whom it has been transferred and to object to the occurrence of a negative result.


    To get detailed information about the processing of your personal data or to forward your requests to us [info@mercanotel.net /you can contact via +90-286-572-68-84].

  • Clarification Text

    As Mercan Hotel, in the capacity of data controller within the scope of the Personal Data Protection Law No. 6698 (“KVKK”), we inform that we process your personal data within the following scope::
    • Data Controller: Mercan Hotel / [15116 sokak No: 6, 17502 Güney/Gallipoli/Çanakkale, Turkey, +90-286-572-68-84]
    * Personal Data Processed: First and last name, contact information, booking details, paying information, website usage data, customer requests and complaints.
    * Purpose of Data Processing: Execution of reservation transactions, provision of accommodation services, communication and information, increasing customer satisfaction, fulfillment of legal obligations, promotion and information within the scope of commercial communication approval.
    • Data Collection Method and Legal Reason: Your personal data are obtained directly from you or from our third-party service providers through the website, telephone, e-mail and similar communication channels; 5 of the KVKK. and 6. it is processed in accordance with the legal reasons stated in the articles.
    • Data Transfer: Your personal data may be shared only with authorized public institutions and organizations within the scope of legal obligations or the performance of the service; no transfer is made abroad.
    • Your Rights: 11 of the KVKK. within the scope of this article, you can send any requests, applications or objections related to your personal data to us via [hotel contact e-mail address / contact number]. Your requests will be finalized as soon as possible and no later than within 30 days.